1. Information We Collect
We may collect the following information:
- Personal Information: Name, address, date of birth, identification documents, and contact details.
- Financial Information: Bank account details, transaction history, and payment information.
- Technical Information: IP address, device information, and browsing activity.
2. How We Use Your Information
We use your information to:
- Provide and improve our services.
- Verify your identity for compliance purposes.
- Process transactions and settlements.
- Communicate with you about your account and our services.
3. Sharing Your Information
We may share your information with:
- Licensed foreign exchange dealers for compliance purposes.
- Payment processors and financial institutions to facilitate transactions.
- Regulatory authorities as required by law.
We do not sell your personal information to third parties.
4. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.
5. Your Rights
You have the right to:
- Access and update your personal information.
- Request deletion of your information, subject to legal obligations.
- Opt-out of marketing communications.
To exercise these rights, contact us at [Insert Contact Information].
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our platform. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes. Continued use of our services constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: info@fpesa.co.ke
- Phone: +254 785 654 887
- Address: 2055 Limestone Road, Suite 200 C, Wilmington, DE, Newcastle, USA, 19808.